Return Policy
At Sale Toyo Tires, we aim to ensure your satisfaction with every purchase. However, we understand that there may be occasions where you need to return a tire. This Return Policy outlines the terms and conditions for returning Toyo tires purchased from us.
1. Eligibility for Returns:
You may be eligible to return a tire if it meets the following criteria:
- The tire is in its original, unused condition.
- The tire has not been mounted or installed on a vehicle.
- The tire is returned within the specified return period, as outlined below.
- The tire is accompanied by the original proof of purchase.
2. Return Period:
The return period for Toyo tires is [X] days from the date of purchase. Please note that certain restrictions may apply to returns outside of this period, and returns may not be accepted after the specified timeframe.
3. Non-Returnable Items:
Tires that have been mounted, installed, or used are not eligible for return or exchange. Additionally, special order or custom-made tires may not be eligible for return.
4. Return Process:
To initiate a return, please contact Sale Toyo Tires with your order details and reason for the return. Our customer service team will provide you with instructions on how to return the tire. Please ensure that the tire is securely packaged to prevent damage during transit.
5. Refund or Exchange:
Upon receipt and inspection of the returned tire, Sale Toyo Tires will process your refund or exchange, as applicable. Refunds will be issued to the original payment method used for the purchase. Exchanges will be subject to product availability.
6. Restocking Fee:
A restocking fee may apply to certain returns, particularly for special order or custom-made tires. This fee will be deducted from your refund amount.
7. Shipping Costs:
Shipping costs associated with the original purchase are non-refundable. You will be responsible for covering the cost of return shipping unless the return is due to an error on our part or a defective product.
8. Damaged or Defective Items:
If you receive a damaged or defective tire, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect to process your claim.
Contact Us:
If you have any questions regarding our Return Policy or need assistance with a return, please contact us using the information provided below:
By purchasing Toyo tires from Sale Toyo Tires, you acknowledge that you have read and understood this Return Policy and agree to its terms and conditions.